Resume

Skillset

  • Languages: Bash, Python, JavaScript, HTML, CSS, Node.js
  • Platforms: Debian, Gentoo, RHEL, CentOS; FreeBSD, OSX; Windows
  • Web Servers: nginx, Apache
  • Database: SolidDB, MySQL, MongoDB
  • Network Tools: tcpdump, nmap, iptables, dnsmasq
  • Cloud: AWS

EXPERIENCE

Solutions Engineer

StrongArm Technologies — 2017 - Present

  • Tested and troubleshot client issues from discovery to resolution
  • Provisioned, managed, and maintained various AWS services to maintain data and web server integrity and uptime
  • Managed updates and data transfer for thousands of network enabled devices remotely through SaltStack
  • Administered user and client accounts for various application services
  • Configured Jira ticketing system to be used by clients for issue tracking and resolution
  • Provisioned, managed, and maintained client accounts
Technical Support Engineer III

Ericsson, Inc — 2013 - 2017
Administered, monitored, maintained, supported, and troubleshot Linux servers for dozens of international customers in the telecommunications industry

  • Managed thousands of clustered data servers through the use of various POSIX standard *nix tools in addition to in-house solutions and alerting scripts
  • Ensured network, system and data availability and integrity through regular maintenance and automation of tasks using in house bash/python scripts and simple web pages to monitor and graph data
  • Developed and rolled out a long term design plan for various tools and components to simplify the integration, deployment, and expansion of a fast-paced live production environment
  • Utilized a CentOS server to maintain multiple nodes, including pushing, updating, and running bash/python scripts as well as providing notifications to appropriate support teams via in-house script generated alert and data E-mail
Support Engineer

Qualitest Group — 2013
Verified software integrity through procedural testing

  • Verified procedures and continually tested and troubleshot software in realistic use-case scenarios
  • Identified bugs and determined when they were introduced to the software as well as which versions and operating systems they affected

EDUCATION

St. John’s University, Jamaica, NY
BS in Computer Science, Minor in Computer Security Systems

  • Member of the Dean’s list for outstanding academic performance during the 2011-2012 school year.
  • Member of the Computer Science Society

PERSONAL PROJECTS

  • Virtualized several Unix instances on a FreeBSD server to create a safe lab environment for learning new technologies and to hone known skills (Ansible, Nagios, Python, Bash)
  • Converted a Pogoplug into a Debian Pihole to reroute ads on my home network as well as use it as a DHCP/DNS server with dnsmasq
  • Built a FreeBSD NAS to host jailed personal web services (Gogs, Dokuwiki, emby, wordpress, nginx, etc) as well as for data backup/storage and redundancy using a mirrored ZFS configuration
  • In a black-box setting, used a custom built high-end PC to generate rainbow tables to crack a WPA encrypted network
  • Configured OwnCloud with PostgreSQL on a Pogoplug reformatted with Debian for a personal cloud storage service
  • Built a media server using Fedora to store and stream media to any computer on my LAN
  • Built a proxy webserver using Apache (later nginx) and MySQL to host a wiki for personal notes with routing configured to provide a secure connection to my home network